Farm River Property Management’s goal is to provide the most responsive management, marketing, and tenant acquisition services to property stakeholders in the Greater New Haven area.
We understand that owning a rental property can be challenging and time consuming. Farm River Property Management provides a suite of services that can provide you peace of mind ownership.
We strive to retain residents through high levels of service in order to eliminate the cost of preparing an apartment home for a new resident and to reduce marketing and vacant apartment utility costs.
We have a 24 hr call center designed to field tenant issues.
We perform turnover work in-house or hire third parties, generally considering the most cost effective approach as well as expertise needed to perform the work.
We undertake preventive maintenance regularly to maximize resident safety and satisfaction, as well as to maximize property and equipment life.
We obtain bids and notify our clients prior to any excessive expenses regarding their property.
We Ensure all required maintenance is done in a timely manner.
We focus on “single visit” resolution.
We examine and document every issue against 250 point move in/move out inspection to determine if issue was tenant-caused
We provide 24-hour emergency service.
All vendors pass background checks.
We have a customer care center, centralizing and improving the efficiency and consistency in the application of our policies for many of the administrative tasks associated with owning and operating rental properties.
We fully account for all deposits.
We aggressively pursue summary process when necessary.
We generate computerized and detailed monthly statements accounting for all income and disbursements.
We disburse all resident deposit refunds and supply required documentation.
We maintain rents and deposits in a client’s trust account, subject to periodic auditing.
We use cutting edge software for managing your properties efficiently and cost-effectively.
We supply rental applications and all other documents necessary to meet Landlord/Resident Laws.
We rigorously comply with state and federal law regarding housing.
Our web page provides 24 hour marketing of your vacant property. As well as partnership with over 160 websites
We thoroughly screen all prospective residents.
We provide eviction protection programs to further insulate landlord from bad tenants.
We have streamlined the showing and application to better serve the tenants and decrease downtime.
Every unit goes through 250 point move in/move out inspection.
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